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About us
News
Dutch

Customer contact solutions

..... for a memorable customer experience

Communications experts

For over 15 years ViPcom installs communications systems. Our customers are the top of mid tier companies. A number of our customers have businesses in multiple countries. They use our systems to create valuable customer experiences and an optimal and reliable reachability.

For this, they fully rely on our teams expertise and professionalism.

We are specialised in the implementation of systems for intelligent routing of calls, emails, chat, web contacts, self-service and applications that actively support your agents. We also integrate with any customer contact system you may currently use.

Customer Contact Centers

ViPcom is an Avaya Sapphire Partner. We have been an Avaya partner since our early days. Avaya is a global leader in contact centers. They deliver the building blocks that enable us to deliver reliable and scalable communications solutions to our customers. Systems that help you to be more competitive.

We help our customers to improve customer satisfaction. Just because a happy customer is a loyal customer. And we should know: some of our customers are with us since day one.

Flexibel investment

Our contact center in the cloud offers endless possibilities. ViPcom’s CCaaS.nu platform is the most advanced, reliable, scalable and secure omnichannel cloud solution currently available in the market.

With integrated solutions for voice, mobility, whatsapp, presence messaging, contact centers, conferencing and reporting enabling easy communications regardless of location or device.

With our cloud enabled contact centers you’ll be ensured to fulfil your customers for today and the not so far away future.

With a minimal investment you will implement a contact center to surpass your customers expectations. Want to know more? click here (Dutch)

For a selection of our latest articles, we refer to our Dutch site

Solutions

Contact Centers

Unified communications

Planning, Analysis and Quality monitoring

Knowledge management

A selection of our customers

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Our Address

Amsterdamsestraatweg 19f

1141AW Naarden

The Netherlands

Tel: +31 (0) 88 847 26 66

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